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IMAGEPRINT R.E.D.

Simplified Printmaking for Everyone

Pricing

IMAGEPRINT R.E.D. requires a software security key known as a dongle. It fits into any USB port on your computer and has to be plugged in whenever you want to make prints with R.E.D. You can download the software now and complete the installation when your dongle arrives.

IMAGEPRINT RED

IPR-SM$399

Works with any printer 17" or smaller

IPR-LG$599

Works with any printer 24" or larger


Support

IMAGEPRINT R.E.D. includes 90 days of email support. We're available Monday - Friday, 9 AM to 6 PM ET. We do our best to reply to your emails within a few hours if they're received during business hours. If you need help after hours, check out our Help Center below. You'll find most problems are covered in the Troubleshooting Guide and the videos will walk you through the basic features and tools.

Contact Technical Support

  • It's important to include all the information we need, so we can assist you as quickly as possible. Please follow these tips whenever you contact technical support.
  • Add your 6-digit dongle number after the word R.E.D. in the Subject line. If don’t have a dongle yet, type the word ‘Trial’ instead.
  • Tell us the printer make and model. For example, Canon imagePROGRAF iPF670E.
  • Tell us whether your printer is connected to the computer by network or by USB.
  • Tell us which operating system you’re using. For example, Mac 10.12 or Windows 10.
  • Include as much information as you can to describe the problem. Include any error messages and troubleshooting steps you've already tried.

Return Authorization Request

Please include your 6-digit dongle number in your email for faster service.

REQUEST AN RMA

Contact Us

If you already own IMAGEPRINT and have a question about upgrading or changing a license, please include your 6-digit dongle number in your email for faster service.

CONTACT US BY EMAIL

RETURNS

Your purchase of ImagePrint is covered by an unconditional 30-day money back guarantee. If you're not satisfied, we'll refund the purchase price less shipping and handling. Before shipping your return, please request an RMA by Email.

UPGRADES

BLACK is the next version upgrade from IMAGEPRINT V9 or V10. Get the latest release, and another year of support by upgrading today. Call or email for a quote and please include your dongle number for faster service.

INTERNATIONAL ORDERS

We'll gladly ship anywhere in the world. Your purchase may be subject to import fees once the package reaches your country. These additional charges are your responsibility and will be collected by Federal Express at the time of delivery. If you have questions about the process, please contact your local customs office.

Colorbyte Software
234 Crystal Grove Blvd
Lutz, FL 33548

813 963 0241

914 495 1065

9 AM to 6 PM
Monday - Friday

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 2018 Colorproof Software, Inc. All rights reserved. Colorbyte is a registered trademark of Colorproof Software, Inc.