Simplified Printmaking for Everyone


IMAGEPRINT R.E.D. requires a software security key known as a dongle. It fits into any USB port on your computer and has to be plugged in whenever you want to make prints with R.E.D. You can download the software now and complete the installation when your dongle arrives.


IPR-SM Works with any printer 17" or smaller $399
IPR-LG Works with any printer 24" or larger $599
Templates Requires IMAGERPINT R.E.D. and can be added to either size above. $150
Cut-it-out! Requires IMAGERPINT R.E.D. and can be added to either size above. $299


IMAGEPRINT R.E.D. includes 90 days of email support. We're available Monday - Friday, 9 AM to 6 PM ET. We do our best to reply to your emails within a few hours if they're received during business hours. If you need help after hours, check out our Help Center below. You'll find most problems are covered in the Troubleshooting Guide and the videos will walk you through the basic features and tools.

Contact Technical Support

  • It's important to include all the information we need, so we can assist you as quickly as possible. Please follow these tips whenever you contact technical support.
  • Add your 6-digit dongle number after the word R.E.D. in the Subject line. If don’t have a dongle yet, type the word ‘Trial’ instead.
  • Tell us the printer make and model. For example, Canon imagePROGRAF iPF670E.
  • Tell us whether your printer is connected to the computer by network or by USB.
  • Tell us which operating system you’re using. For example, Mac 10.12 or Windows 10.
  • Include as much information as you can to describe the problem. Include any error messages and troubleshooting steps you've already tried.

Return Authorization Request

We're sorry you're not happy with your purchase, and we want to get your account credited as quickly as possible. Please include your 6-digit dongle number in your email for faster service. We'll email an authorization number to include with your return along with the correct shipping address.


Contact Us

If you already own IMAGEPRINT and have a question about upgrading or changing a license, please include your 6-digit dongle number in your email for faster service.



Your purchase of ImagePrint is covered by an unconditional 30-day money back guarantee. If you're not satisfied, we'll refund the purchase price less shipping and handling. Before shipping your return, please request an RMA by Email.


BLACK can be purchased as an upgrade from IMAGEPRINT V9 or V10. Get the latest release, and another year of support by upgrading today. Call or email for a quote and please include your dongle number for faster service.


Shipments outside the United States may be subject to import fees. These additional charges will be collected by Federal Express at the time of delivery. Please contact your local customs office for more information.

Colorbyte Software
234 Crystal Grove Blvd
Lutz, FL 33548

813 963 0241

9 AM to 6 PM
Monday - Friday

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 2019 Colorproof Software, Inc. All rights reserved. Colorbyte is a registered trademark of Colorproof Software, Inc.